Your Privacy Matters Most
Our commitment to protecting your personal data, transparency, and compliance in Malaysia
What Personal Data We Collect
We collect information to improve services, personalise experiences, and communicate with users. Data may include contact details, site interactions, and technical device information. Your privacy and data security remain our top priorities at all times.
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→Full name or business contact name
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→Email address and communication history
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→Phone number details if provided
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→Device/browser information and preferences
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→Website usage and engagement data
Data is securely processed according to Malaysian law and only used for stated purposes. We do not sell or rent personal details to third parties.
How We Use Your Data
We use your data to provide services, process requests, improve the website, and deliver relevant updates. This helps us personalise your experience and offer content that matches your interests.
Your information may also be used for account management, security, legal compliance, or to communicate necessary changes. Email preferences can be updated or unsubscribed at any time.
Your Data Protection Rights
You have the right to access, update, correct, or erase your data in line with Malaysian privacy regulations. Requests may be submitted by contacting our support team with proof of identity.
Right of Access
Request a copy of your personal data
Right of Correction
Request corrections for inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Portability
Receive your data in portable format
How We Share Your Data
We may share details with quality service partners, providers, or affiliates when necessary to fulfil services.
All partners are contractually required to maintain data security and use information only for authorised purposes in Malaysia.
Secure Data Handling Practices
We implement strict technical, organisational, and administrative measures to help protect your personal information from unauthorised access and misuse.
Access to personal data is limited to authorised staff and service providers who need it to perform their roles.
Contact Our Privacy Team
Address: Regus - Kuala Lumpur The Vertical Corporate Towers, Kuala Lumpur 50470 Malaysia
Phone: +60 9-305 3253
Email: content@felonsera.world